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Disputes with intermediaries

24.10.2022
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Disputes with suppliers

24.10.2022
  • Consumer
  • Electricity
  • Gas
  • Intermediaries
  • Help
  • Contracts
  • Billing
  • Payments
  • Complaints
  • Advances
  • Supplier switching
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  • Supplier’s end
  • Supplier of last resort

Who are my supplier and distributor?

07.10.2022
  • Consumer
  • Electricity
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  • Contracts
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  • Supplier switching
  • Quotations
  • Supplier’s end
  • Supplier of last resort

Alternative Dispute Resolution

29.06.2022
  • Consumer
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How to go about billing and complaints?

22.06.2022
  • Consumer
  • Electricity
  • Gas
  • Billing
  • Overpayment
  • Underpayment
  • Payments
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How can you change your supplier?

22.06.2022
  • Consumer
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  • Self-reads
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  • Online price checkers
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Consumer

01.04.2022
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Any problems with your supplier or intermediary?

01.04.2022
  • Consumer
  • Electricity
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  • Intermediaries
  • Help
  • Contracts
  • Billing
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  • Complaints
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ERO’s registered office

Energetický regulační úřad
Masarykovo náměstí 91/5
586 01 Jihlava

Registration number
IČO 70894451

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Contact details

Telephone exchange (Czech only)
+420 564 578 666

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podatelna@eru.cz

ERO’s data mailbox ID
eeuaau7

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