Do You Need Help?


ERO can help you in the following cases:

• problems with the connection of your supply point,
• complications in the supplier switching process - refusal to accept withdrawal from the contract/termination by   notice,
• termination of contractual relationship with the supplier,
• the supplier claims a contractual penalty with which you disagree
• you are in the mode of unauthorized offtake,
• the supplier does not communicate with you,
• the supplier failed to handle your complaint the way you expected,
• you signed the contract outside customary business premises (e.g. at home, on the street etc.),
• you suspect the supplier is using unfair commercial practices,
• you need to check who is your supplier.

If you have a question, CONTACT US HERE.