When terminating contract, it is necessary to consider contents of arrangements between the parties. Contracts concluded for a definite period of time must be terminated as of date of the anniversary of the contract, otherwise the customer risks contractual sanctions.
• Withdrawal from the contract under Section 1829 of the Civil Code - the withdrawal notice may be submitted by a customer having the status of a consumer who concluded the contract outside customary business premises. The withdrawal notice may be submitted within 14 days after the execution date. The effects of withdrawal will begin as of the date when such unilateral legal act is delivered to the electricity (gas) supplier.
• Termination of the contract under Section 11a(3) of the Energy Act - a termination notice may be submitted by a customer having the status of a consumer who concluded the contract outside customary business premises. The notice may be submitted from the execution date until the 15th day after the commencement of supply. The notice period is 15 days and commences on the first day of the following month.
• Withdrawal from the contract under Section 11a(5) of the Energy Act - the reason for withdrawal is the increase of prices charged by the supplier, but only the part of the price which may be influenced by the supplier. An increase part of the price regulated by the government (under an ERO's price decision) does not constitute grounds for withdrawal.
If you are not certain whether to submit a withdrawal or a termination notice, CONTACT US HERE.